TO BE SERVED
Delivering tangible short- and long-term results through a multi-specialist approach
WORK IN TANDEM
Through original, focused and effective solutions, in tandem with our clients we ensure practical, competitive and measurable results in the following industries:
> Real Estate
> Facilities Management
> Waste Management
> Construction Materials
> Building Materials
> Fixing & Engineering Materials
> Fashion & Beauty
> Hospitality & Luxury Travel
> Buildings Maintenance
> Winter Maintenance
> Luxury Goods
OUR EXPERTISE DOMAINS
BUSINESS TRANSFORMATION AND PROGRESSION
Companies operate in a VUCA world that requires continuous progression.
Companies operate in a VUCA (volatile, uncertain, complex, and ambiguous) world that requires continuous progression. The quality and the speed of their progression makes the difference between thriving or faltering.
We help our clients achieve sustainable progression, balancing tangible business results faster (“Results today”) and, at the same time, developing capabilities, leadership and culture to continue to improve faster than the competition in the future (“Results tomorrow”).
We engineer the combination of continuous improvement, transformation and disruption approaches to yield the most effective and durable Progression Results
Driving progression is about mastering, influencing and exploiting several dynamics. Our mindsets and methodologies integrate 4 basic dynamics:
Understand the quickly changing patterns of value creation, to focus on what will really make the difference in terms of quality, functionality, experience, time to market...
Streamline flows (processes, activities, …) to deliver the target value
Ensure the optimisation of the lifecycle and value/cost ratio of key assets such as machines, infrastructures, data, brands, intellectual property, …
Enhance the commitment, competence and culture of people, applying adoption, anchoring and leadership expertise and taking into account the fundamental differences between populations (sales, field technicians, train managers, planners, …)
We will fully blend technical methodologies (like Lean, TPM, service design,…) with human change expertise, developing a virtuous cycle of hard and soft realisations. We also jointly progress at micro level (individual teams on the field) as well as at macro level (units, companies, value chains and eco-
systems), connecting these levels rather than tolerating friction, misunderstanding or conflict between them.
Our progression approach enriches both the classic strategic intervention (orientation and prioritisation) and the specific intervention (tangible specific results) with a systemic dimension, by changing the DNA of a company in a structural way. We know how to break through existing vicious circles (hardwired into habits, mindsets, administrative systems, management practices, social behaviours…) thereby unleashing higher progression velocity.
A Fit-to-Win Organisation to ensure
a successful strategy
61% of companies (according to the Economist’s Intelligence Unit1) face difficulties in executing their strategy successfully because of gaps in their organisation.
A company’s organisation is its body. Like an elite athlete who has trained to be the best in one sport, many companies excel at certain activities but lack fundamental, holistic fitness: a body capable of adapting to real-life physical challenges.
A Fit-to-Win Organisation resulting from holistic fitness provides the company
what is needed to perform well:
Agility in a real business world that is volatile, uncertain, complex and ambiguous (VUCA),
Successful strategy execution
Cost optimisation (e.g.: optimised resources allocation, overheads costs reduction from 10 to 20%,..)
Achievement of synergies between the company’s activities, from mergers and acquisitions, and activities at the extended company level, i.e. with the company’s network partners.
Following the W Business 6-step holistic approach, the companies can ensure consistency with the mid- and long-term strategy and deliver growth and profitability in a progression sustainable journey. W Business Consulting is able to support you in building your tailored-made
Fit-to-Win Organisation for the business today and in the future, so you can concentrate on winning your race.
Most industries face a time of continuous dispruption
LEADERSHIP / MANAGEMENT
Most industries face a time of continuous disruption. Different elements are driving this: Automation/digitisation heavily impacting core processes, Increasing impact of regulations, Increasing pace of the market leads to pressure to go to market faster and New players kicking in with focused services/apps attacking traditional business models. Finding an appropriate answer to these elements is a challenge and mobilising your leadership and workforce to face this disruption, even more of a challenge.
We believe that a partner for these challenges must have a profound understanding of business essentials as well as of the human dynamics insights in different populations, backed up by years of research and based on an experience of a multitude of projects and client situations. In our Offer (or Solutions) we’ve articulated what we believe are relevant support clusters, illustrated with practical cases on how we work in tandem with clients to achieve the targeted business and HD results. If these cases resonate with you, we would be interested to hear about your progression journey and consider how we could partner with you to achieve the maximum result from your initiatives.
At W business consulting, change leadership and change management encompasses all the Human Dynamics (HD) insights and approaches to change people’s current mind-set and behaviour towards a desired mind-set and behaviour in the most efficient and effective way. From our experience in different industries, we know that most companies are dealing with one or more of the following questions:
How can I better manage my company culture as a key strategic asset to boost my business results today and build the capabilities for tomorrow? Either for the entire value chain, the company or for a specific plant/department that is not delivering the expected results. (Realising Cultural Change)
Is my organisation designed in the best way to achieve our target results and do we have a clear progression plan to get there? (HPO)
How can I mobilise my company in this ambitious transformation plan? What can I do to stimulate adoption of the required changes and anchor these in our way of working, all while taking into account the differences between different types of populations?
Do I have the appropriate leadership to get my company through these turbulent times? Do they have transformational leadership skills? Are they able to motivate their workforce? Are they able to grow the skills of their workforce? (Leading progression)
How can I boost the performance of my teams in the short term, in a fast and sustainable manner? (Boosting Performance Behaviour)
It is not enough any more for Supply Chains to deliver Cost and Cash benefits
In this new Modern Age of Real Time where companies need to increase Agility and Responsiveness, it is not enough any more for Supply Chains to deliver Cost and Cash benefits, but it is necessary to deliver Cost, Cash AND Revenue benefits. Traditional Supply Chains must be transformed into End to
End Value Chains, engaging partners End to End from Suppliers to Customers, identifying innovative solutions to boost sales, while continuing to improve the cost & cash structure.
Supply Chain remains at the forefront of business, satisfying customer needs and delivering top line growth.
SUPPLY CHAIN EFFECTIVENESS
Winning organisations create future-proof supply chains that support the strategic goals of the business and deliver true competitive advantage.
They set up processes and operations that optimally balance cost, service, assets and working capital, and execute flawlessly powered by an engaged and empowered organisation.
Supply Chain is a major practice specialism and capability within W Business Consulting. We identify 6 key strategies for progression that unlock value for clients:
Make sense from ambiguity
We help companies translate their business goals into specific requirements for the supply chain. This avoid confusion and ambiguity about the specific targets and key success factors for your supply chain. A segmented approach is advisable to avoid "one-size fits" all solutions and this enables your organisation to deliver superior customer value
Make visible to overcome uncertainty
Information about what is really happening in your supply chain is often hidden and difficult to determine. Data can be incomplete or wrong. We help you improve end to end visibility and collaboration to build cross-functional understanding and make better decisions.
Make resilient by assessing risk
Organisations can lack full insights into supply chains failure modes. Understanding is often limited both upstream and downstream beyond immediate customers and suppliers. We help improve the overall performance and resilience of your supply chain ensuring that any weak links or constraints are addressed.
Make flow and flexible through synchronisation
Performance breakthroughs can be realised through better synchronisation of the end to end supply chain. We will help you to address the operational behaviours or process disconnects that create "bullwhip" and inhibit flow, delivering greater flexibility and responsiveness.
Make systemic and sustainable
Competitive advantage is temporary at best and companies seek more permanent solutions for progression. W consulting help clients build capabilities to sustain and continuously progress their supply chain initiatives ensuring that investments on infrastructure, digitalisation and organisation development are fully leveraged.
Companies across all industries are today facing challenges to deliver on the organic Growth challenge, it´s no longer enough to just train their sales forces, implement CRM systems and adjust organisational structures.
Success is the result of having modern and robust systemic models for operations excellence, in ensuring Marketing and Sales engage deeply in the organisation and by having Human Dynamics at the centre.
By ensuring professional customer management, developing customer-centric offers and increasing the efficiency of the execution of the Marketing and Sales “shop floor”, we enable organisations to get the most out of their
The strategic levels of Growth Excellence are:
High-Performance Growth Culture and Management - Putting Growthon every agenda of the company and getting the Growth Management process right for Business As Usual vs. New Business vs. Breakthrough business opportunities.
Customer Management - Share-of-Pocket based Growth planning, Key Account Management, Customer Touchpoint Management, Customer Journey Management.
Offering Management - Customer Value Management, Strategic Business Development, Product Life-cycle Management.
Marketing & Sales Execution - Simplicity, effectiveness and efficiency of the Sales Force, Time Thieves Hunting, effective Customer Meetings, Competence Management.
Performance behaviour in Sales - Building robust operational steering in sales, closing the loop by steering successful behaviours in high-
Being innovative is just the start; being sharp, fast and agile innovators is
essential to succeed and outperform competitors in growth and profit.
INNOVATION, R&D AND PRODUCT DEVELOPMENT
Innovation is managed multi-functionally, always focusing on maximising Value Creation across the E2E Value Chain and closing gaps vs the Business Needs of the Value Chain (“if we touch it, make it better”)
Innovation leaders transform uncertainty into opportunities, they are prepared for fast failures and to learn from every experience. Innovation is about re- using knowledge so that more than one option is always considered by the R&D team so there is learning during progression. It is more important to create disciplined, repeatable processes than perfect, over-engineered ones.
Great strategy is to be able to collaborate with partners in the Value Chain, to incorporate ideas from different sources and to then extract essential value for both new and existing customers.
Alongside New Product Development, W’s innovation service covers other
key areas such as:
Front End Innovation: to learn to “dream the impossible” and then to build a competitive vision
Portfolio Management: to balance initiatives and capacity while having regard for a sound strategy
New Product, Technology, and Operations introductions, including Technical, Commercial and Financial Readiness and Manufacturing 4.0 topics
Platform Lifecycle Management: to leverage Scale and Speed and optimise life-cycle costs across the value chain through the followingyears
Lean Design and Design Thinking: providing new meaning to products/services with optimal cost/value ratio
W Business Consulting provides Innovation teams with the capability to maintain a culture of innovation and growth by using part of our approach to Human Dynamics which is especially relevant in knowledge-intensive environments.
The role of Procurement in today’s business arena has become ever more important and, at the same time, much more complex.
PROCUREMENT AND COST MANAGEMENT
Some of these challenges can be characterised as follows:
Organisational concepts in Procurement are evolving towards new models (local and global, central vs. de-central)
Increased competition leads to increased complexity (integration, risk management)
Rapid market changes and loss of insight into cost structures (insourcing, outsourcing) require Fair Price evaluation practice like ‘Should Cost’ and competitive tear-down
World Class focus has shifted from transactional to relational, value-based practices with a new and versatile set of VALUE improvementmethodologies
Organisations are shifting from a supply chain view to a full VALUE CHAIN view, in which procurement is a fully integrated practice, thatworks with all functions including R&D, supply chain, manufacturing and sales and marketing
World class buyers must become experienced value chain integrators, which requires continued learning and evolving skills, like Contract Management and Value Analysis
W Consulting professionals are uniquely equipped to help you address and overcome these challenges. Our experts will help you to:
Understand your level of maturity and seize opportunities, both within the Procurement organisation and across your integrated Value Chain - from R&D right through to your Customers
Shape the best sourcing and cost management strategies for your company, knowing where to have relational contracts and where to have transactional
Turn those strategies into practical actions for rapid results today, as well as sustainable results tomorrow
World Class focus has shifted from transactional to relational, value-based practices with a new and versatile set of VALUE improvementmethodologies
Align your own organisation, processes and systems to ensure sustainability
Build your leading-edge capabilities, including digital visibility and ‘Should Cost’ tools
Procurement is fully integrated into our model for Value Chain Progression, so we can assure you of our quality support both in functional improvement and in End-2-End Value Chain optimisation.
Contract Management has become a major source of value and growth for
Proper attention to Contract Management enables
companies to timely identify opportunities, reduce losses that arise from the negative effects of Terms and Conditions, and manage risks proactively. According to recent research by IACCM – the International Association for Contractual and Commercial Management, on average 10% of projects & ROI is lost due to weaknesses in Contract Management.
Indeed, today’s organisations face complex challenges such as:
Collaboration with clients and suppliers, which is vital in the ecosystem of any company
Contract Management activities have become more sophisticated, requiring effective cross functional collaboration and a dedicated competency
Frequency and complexity of claims, and disputes between clients and suppliers, have significantly increased
Marginality in projects is more and more connected to grab opportunities and mitigating risks during the contractual life cycle
Our Contract Management Excellence practice supports Clients in:
Developing and adopting best Contract Management practices and processes
Leveraging Contract Management as a way to strengthen collaboration with clients and suppliers
Reducing losses and generating value at any stage of the Contract lifecycle, from bid to execution and close-out, including dispute resolution and Arbitration/Litigation
Our experts will help you to develop a Contract Management life-cycle approach using knowledge building blocks that have been developed
tried and tested in the field.
There are many industries, functions and processes that are significantly
different to the short cycle manufacturing that Lean and Operational
Excellence were originally developed for.
REAL LEAN TRANSFORMATION
In these environments, the significant wastes and losses are often different and harder to reduce or eliminate.
Very often the biggest improvement opportunity is to reduce the losses associated with volatile short interval workloads and resourcing and operating above the ‘levelled demand’ / Task rate. Our Real Lean Transformation experts specialise in the implementation of ‘Real Lean’ techniques in these challenging environments. They will help you to achieve truly Lean standards in Quality, Velocity and Productivity by implementing the long-established but little-understood Real Lean practices of Levelling, Flow and Standard Work.